Questions, answered.
Everything you need to know about ordering, proofs, production and shipping. Can't find it? Get in touch.
Ordering
How do I place an order?
Shop our wall plates and signs online any time at our store. For custom projects, bulk orders, labels or anything else, request a quote, email help@printmyplates.com or call (888) 771-3747 (Monday to Friday, 8 a.m. to 6 p.m. Eastern).
Do I need an account to get a quote?
No. Get a quote as a guest and we'll email you a link to it. If you'd like to keep it, create an account in one step and it's saved for you.
Is there a minimum order?
No minimum. Order one plate or a whole property.
Do you offer business accounts?
Yes. Approved business accounts get company pricing in the store and in quotes, and can pay by invoice or purchase order. Create an account or call us to get set up.
Proofs & production
Will I see a proof before you print?
When your order needs a proof, we email you a link to review it. You can approve it or request changes right from that page. Nothing custom prints until you approve.
What if I need changes to my proof?
Request changes from the proof page and tell us what to update. We'll revise it until it's right.
How long does production take?
Most plate orders are turned in 3–5 business days. Timing depends on current production levels and order count, and the clock starts once any proof is approved. Your customer portal shows a live estimate.
Will the printing fade or peel?
No. We use UV-cured ink bonded directly to the plate, so the print resists fading, peeling, scratches and industrial cleaners.
What can you print?
Multi-line text, icons, logos, QR codes and color-coding on polycarbonate and stainless steel plates for standard and specialty configurations, plus wet floor signs and self-apply labels.
Shipping
Where do you ship?
We ship across the US and Canada.
How do I track my order?
When your order ships you'll get an email with tracking, and you can follow it any time in your customer portal.
Help
What if something arrives damaged or isn't right?
Let us know within 48 hours of delivery at help@printmyplates.com or (888) 771-3747 and we'll make it right.
Can I cancel my order?
Contact us as soon as possible. Orders can be cancelled before they enter production. See our refund policy for details.
Ready when you are.
Get a price in minutes. No account needed.